The digitization converts your file into a format that the embroidery machines recognize. This service is a must to proceed with the embroidery of your items.
Embroidery files have to be digitized to a format the embroidery machine supports. Each embroidery type (flat/3D/partial) requires a separate digitized file. You can later reuse the digitized files for the same type of embroidery orders.
We don't accept embroidery files that have been digitized elsewhere, and we only digitize files that are part of an order.